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    About the owner: Joel Johns

    Husband, father, ultrarunner, IT Geek

    Years in IT: 27 years
    Coffee: Dark Roast, no cream, no sugar
    1st server supported: Novell Netware 3.12
    Ideal vacation: Disney or Sand, water, and family
    First computer: Atari 800
    Current computer: Dell Latittude 5521


    "Our company has worked with Joel Johns and Concord IT Solutions since its founding. We have always found him to be very responsive when we have a problem, getting us back up and running quickly. In addition, he did a complete evaluation of our current system when he took on our account, making sound recommendations for updating the system based on our current and perceived future needs, always keeping in mind our budget so that we would get "the biggest bang for the buck". In addition, he has been instrumental in our decision making process with regard to adopting electronic medical records. He has spoken at length with the IT departments of each of the prospective companies, making sure that our system matches their requirements and informing us of any changes that will need to be made to our system and the proposed costs. Finally, he has acted as a go between with our current practice management software company, making sure that their charges are in line with industry standards and that their suggested upgrades are indeed necessary. Of all of the vendors that we work with, he is the most responsible and responsive to our needs. We would highly recommend him to anyone."
    Sharon Swartz, PA-C
    Provider and Practice Manager
    Mecklenburg Dermatology Associates

    "Not only was our firm dealing with a downturn in business, but we added the stress of a merger in 2009. Joel Johns of CITS came through in the crunch by showing us reasonable solutions to blend and enhance all of our IT applications. Our biggest complaint at the beginning of the merger was "technology", and now it is our biggest compliment. We thank CITS for that shift, plain and simple."
    Dan Cottingham
    Owner - Cottingham Chalk Hayes


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